Frequently Asked Questions

E-Ascencia is the digital campus of Ascencia Malta, designed to provide flexible, internationally aligned higher education qualifications through a fully online learning environment.

E-Ascencia specialises in delivering structured, academically regulated programmes that combine:

• Strategic business education
• Professional development
• UK-regulated qualifications
• Flexible online delivery

All programmes are delivered through a modern digital campus platform, allowing learners to study from anywhere in the world while maintaining academic rigour and quality assurance.

E-Ascencia currently offers:

• ATHE Level 6 Certificate in Project Management – €1,000
• ATHE Level 7 Diploma in Strategic Management – €4,000
• ATHE Level 7 Extended Diploma in Strategic Management – €5,000

These programmes are designed for professionals seeking recognised qualifications that combine academic structure with practical application.

E-Ascencia does not offer informal short courses or participation certificates.

Instead, it delivers regulated and quality-assured qualifications issued by recognised awarding bodies. The programmes follow structured academic frameworks, include formal assessment standards, and are externally moderated.

This ensures:

• Academic credibility
• International portability
• Clear progression pathways
• Alignment with recognised qualification frameworks

E-Ascencia positions itself as a professional digital campus, not a content subscription platform.

ATHE (Awards for Training and Higher Education) is a UK awarding organisation regulated by Ofqual in England.

E-Ascencia delivers selected ATHE qualifications as Ascencia Malta is an approved delivery centre. This means:

• The curriculum is designed and validated under UK regulatory standards
• Assessment standards are externally quality assured
• Qualifications are mapped to the UK Regulated Qualifications Framework (RQF)
• They are internationally recognised as they can be easily recognized within the European Qualifications Framework (EQF) via an EU country’s national higher education authority.

ATHE provides the awarding framework, while E-Ascencia delivers the learning experience, academic support, mentoring, and digital infrastructure.

In simple terms:

• ATHE ensures regulatory quality.
• E-Ascencia ensures academic delivery and student experience.

All programmes at E-Ascencia are delivered in a flexible, self-paced format. However, each qualification has a defined maximum validity period starting from the official enrolment date.

The completion timeframes are:

• ATHE Level 7 Extended Diploma: expires after 24 months from enrolment date
• ATHE Level 7 Diploma: expires after 18 months from enrolment date
• ATHE Level 6 Certificate: expires after 12 months from enrolment date

This structured timeframe ensures that learners complete their studies within a reasonable academic period while still benefiting from flexibility.

Students are encouraged to plan their study schedule accordingly to complete all required units and assessments within the permitted duration.

The ATHE Level 6 Certificate in Project Management is designed for but not only:

• Project coordinators
• Junior project managers
• Professionals transitioning into project leadership
• Managers seeking structured project governance knowledge

The programme covers:

• Project lifecycle management
• Risk management frameworks
• Budgeting and financial control
• Resource planning
• Stakeholder engagement
• Project monitoring and evaluation
• And more

Fee: €1,000

This qualification provides 15 UK credits (equivalent to 7.5 ECTS) and offers a strong academic foundation. It can serve as a stepping stone toward Level 7 postgraduate study.

The Level 7 Diploma is a postgraduate-level qualification and it is designed for but not only:

• Mid-level managers
• Senior professionals
• Entrepreneurs
• Strategic decision-makers

Core areas typically include:

• Strategic Planning
• Organisational Behaviour
• Finance for Strategic Managers
• Research for Strategic Development
• Leadership and Personal Development
• And more

Fee: €4,000

This qualification provides 60 UK credits (equivalent to 30 ECTS) and focuses on developing high-level strategic thinking and executive capability.

The ATHE Level 7 Extended Diploma in Strategic Management is a broader postgraduate qualification which provides 120 UK credits (equivalent to 60 ECTS) and it offers:

• Deeper strategic coverage
• Expanded specialised units
• Broader academic portfolio
• Enhanced progression opportunities
• And more

Fee: €5,000

It is suitable for professionals seeking comprehensive postgraduate-level strategic education.

All programmes are:

• Fully online
• Self-paced
• Structured with guided modules
• Supported by e-mentors
• Assignment-based rather than exam-focused

Students access learning materials, submit assignments digitally, and receive structured feedback aligned with awarding body standards.

This model allows working professionals to balance study with career commitments.

For ATHE Level 6 courses:

Typical Age: This qualification is designed for learners who are typically aged 19 and above.

Qualifications: For learners who have recently been in education or training the entry profile is likely to include one of the following:

• One or two years’ study of Business, Management or related qualifications at a Higher Education Institution or a college or university offering higher education qualifications
• A Level 5 qualification in Business, Project Management or related subjects (for example an ATHE Level 5 Extended Diploma in Management)
• Other equivalent international qualifications

For ATHE Level 7 courses:

Typical Age: This qualification is designed for learners who are typically aged 19 and above.

Qualifications: For learners who have recently been in education or training the entry profile is likely to include one of the following:

• A first degree in Business, Management or related subjects or a Level 6 qualification (for example an ATHE Diploma in Management)
• Other equivalent international qualifications

Language requirements: For those whom English is not their first language we recommend the following standards of proficiency in English language skills or an approved equivalent for this qualification:

• IELTS 5.5
• Common European Framework of Reference (CEFR) B2
• Cambridge English Advanced (CAE) 162 or above
• Pearson Test of English (PTE) Academic 42–49
• If students are not able to provide one of these certificates, they will be asked to do an internal English test to assess their level.

Yes.

Because the qualifications are awarded under UK-regulated frameworks, they are internationally recognised for professional and academic purposes.

If needed, ATHE accredited programmes can be easily recognized and mapped to the European Qualifications Framework (EQF) via an EU country’s national higher education authority.

E-Ascencia programmes are ideal for:

• Working professionals
• International learners
• Managers seeking structured academic credentials
• Entrepreneurs
• Individuals preparing for leadership roles

The digital campus model is particularly suited to professionals who require flexibility without sacrificing academic standards.

Your data is protected by several measures to ensure its confidentiality and security:

1. Encryption: We encrypt sensitive information like passwords and payment details to prevent unauthorized access.
2. Secure Servers: We keep your information safe on secure servers with advanced security protocols to safeguard against breaches.
3. Access Control: We limit access to your data to authorized personnel only, those who need it to do their duties.
4. Regular Audits: We regularly check and assess our systems for any weaknesses to keep them secure.
5. Data Minimization: We only collect and retain the data necessary to provide our services, reducing the risk of exposure.
6. Compliance: We follow the rules, regulations, and industry standards to ensure the lawful and ethical handling of your data.
7. User Awareness: We educate our staff and users about data protection best practices to promote a culture of security.

By implementing these measures, we strive to keep your data safe and secure at all times.

In compliance with the General Data Protection Regulation, as a user of E-Ascencia, you have the following rights regarding your data:

1. Right to Access (Article 15): You have the right to obtain confirmation as to whether or not your data is being processed and, if so, access to that data and certain related information.
2. Right to Rectification (Article 16): You can ask us to promptly fix any mistakes or missing information in your data.
3. Right to Erasure (Article 17): You have the right to request the deletion of your data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
4. Your right to limit how your information is processed (Article 18): You have the option to ask us to limit how we use your data in certain situations, like when you believe the information is wrong or if we are using it unlawfully.
5. Right to Data Portability (Article 20): You have the right to receive your data in a format that's easy to use and transfer it to another controller.
6. Right to Object (Article 21): You can object to the processing of your data in certain situations, such as when legitimate interests justify the processing or is for direct marketing.
7. Right to Withdraw Consent (Article 7): If we rely on your consent to process your data, you have the right to withdraw that consent at any time.
8. Right to Lodge a Complaint (Article 77): If you believe that we have violated your data protection rights, you have the right to complain to a supervisory authority.

These rights are fundamental under the GDPR and must be respected by organizations processing personal data. If you want to use any of these rights or have questions about your data, please reach out to us using the contact information outlined in our privacy policy.

The processing time for a refund typically depends on various factors, but we aim to process refunds as quickly as possible. Generally,your refund will be issued within 5 to 10 business days after your cancellation request has been approved. However, the specific timeframe might differ depending on your chosen payment method, financial institution policies, and any additional verification requirements. Rest assured; we work hard to speed up the process so you get your refund as quickly as possible. If you have any concerns or need further assistance regarding the status of your refund, feel free to reach out to our customer support team for assistance.

Yes, if you encounter payment issues, you may still be eligible for a refund. If your payment fails or you encounter issues during the enrollment process, please contact our customer support team immediately for assistance. We understand the urgency in fixing payment problems to ensure you can access our courses smoothly. We will work hard to find and fix the issue causing the payment failure, whether it is technical glitches or something else. Your satisfaction and uninterrupted learning are our priorities.

Refund Eligibility:

If we are unable to resolve the payment issue and you are unable to access the course as a result, you may be eligible for a refund. Refund eligibility will depend on the circumstances of the payment issue and our terms of service. We carefully assess each case to ensure fairness. We aim to protect your rights while maintaining the integrity of our service.

To request a refund due to payment issues, please contact our customer support team as soon as possible. Provide details about the payment problem and any relevant information to expedite the refund process. Once your refund request is approved, we will initiate the refund process according to our refund policy and European Union regulations. Refunds will be issued to the original payment method within a reasonable timeframe.

We value open communication and are here to assist you throughout the refund process. If you have any questions or concerns regarding payment issues or refunds, please do not hesitate to reach out to our customer support team for assistance. We are committed to ensuring a smooth and fair resolution in cases of payment issues to provide you with the best possible experience.